Hudson’s Bay Company (HBC) recently unveiled a new state-of-the-art robotic fulfillment system, which propels HBC’s Scarborough Distribution Center to the forefront of e-commerce distribution technology. The highly innovative distribution center is the first of its kind in Canada and showcases some of the most advanced automated distribution technology in the retail sector. This distribution center will contribute to a seamless experience for customers and further support Hudson’s Bay’s all-channel retail capabilities.

The system is the largest Perfect Pick case shuttle system ever built and is 12 to 15 times faster than a traditional manual process. It features 16 200-foot long aisles, utilizes the entire vertical height of the building, can hold more than one million units of inventory and can process roughly 4,200 customer orders per hour.  Two custom-built document handling robots automate insertion of packing lists, while 15,000 feet of conveyor and a fleet of approximately 300 autonomous robotic delivery vehicles—iBOTs—move inventory for storing and shipping.   The best-in-class technology will enable the company to deliver orders three times faster than distribution centers using the next best robotic technology.  The investment to upgrade the entire distribution facility was in excess of $60 million.

“Our customers will benefit from the country’s fastest order shipping system,” said Jerry Storch, HBC’s Chief Executive Officer. “We are proud to be the first to bring this industry-leading technology to Canada, in time for the busy holiday season.  This investment in our Scarborough Distribution Center creates an e-commerce technology hub and allows us to expand our ecommerce business, which is a key component to our all-channel strategy.”

The 752,000 square foot Scarborough Distribution Center supports e-commerce for HBC’s Hudson’s Bay department store.  More than 300 full-time associates are employed at the center.

>>Read more from HBC Press Releases, November 4, 2016

Hudson’s Bay Company Unveils First-in-Canada Robotic Fulfillment System at Scarborough Distribution Center