Quality Certifications & Accreditations

Click here for ITC's ISO Certificate of Registration.

ITC carries out all of our activities in compliance with the requirements of ISO/IEC 9001. We became registered to ISO/IEC 9001 in 1999.

ISO/IEC 9001 is an international standard based on 8 quality management principles:

• Customer focus: Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations.
• Leadership: Leaders establish unity of purpose and direction of the organization. They should create and maintain the internal environment in which people can become fully involved in achieving the organization's objectives.
• Involvement of people: People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organization's benefit.
• Process approach: A desired result is achieved more efficiently when activities and related resources are managed as a process.
• System approach to management: Identifying, understanding and managing interrelated processes as a system contributes to the organization's effectiveness and efficiency in achieving its objectives.
• Continual improvement: Continual improvement of the organization's overall performance should be a permanent objective of the organization.
• Factual approach to decision making: Effective decisions are based on the analysis of data and information
• Mutually beneficial supplier relationships: An organization and its suppliers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.
  (From http://www.iso.ch/iso/en/iso9000-14000/iso9000/qmp.html)
  

CLAS Certification

Click here for ITC's CLAS Certificate.
Click here for ITC's CLAS Scope.

Our Calibration Laboratory is Calibration Laboratory Assessment Service (CLAS) certified and Standards Council of Canada (SCC) accredited to ISO/IEC 17025.

CLAS is a voluntary program available to calibration laboratories seeking accreditation to ISO/IEC 17025. To be eligible for a CLAS certificate, a calibration laboratory must demonstrate that it is capable of doing specific calibrations and measurements with verified uncertainties and traceabilities to the national measurement standards maintained by the National Research Council of Canada (NRC). It must also have in place the appropriate personnel, measurement standards and equipment, systems, procedures, and environment necessary to achieve the measurement uncertainties that it is claiming. Finally, it must successfully complete the CLAS assessment of compliance to the criteria and requirements of CAN-P-4D (ISO/IEC 17025), General Requirements for the Accreditation of Calibration and Testing Laboratories.

In Canada, the accreditation of calibration laboratories is the shared responsibility of the SCC Program for the Accreditation of Laboratories-Canada (PALCAN), and CLAS. Eligibility for CLAS certification is required for SCC accreditation of calibration laboratories. The SCC grants accreditation to ISO/IEC 17025 for qualified laboratories. The PALCAN/CLAS Agreement of Collaboration contains a detailed description of shared responsibilities in the accreditation of calibration laboratories.
(From http://inms-ienm.nrc-cnrc.gc.ca/clas/clas_e.html)

SCC Accreditation

Click here for ITC's SCC Certificate.
Click here for ITC's SCC Scope.

Our Mechanical Testing Laboratory is SCC accredited to ISO/IEC 17025 for specific tests.

The accreditation of a laboratory within the PALCAN program is a formal agreement between the Standards Council of Canada and the accredited laboratory. This agreement covers three specific aspects:

1. The Standards Council of Canada formally recognises the ability of the laboratory to produce competent results for the specific tests or calibrations that are listed on its Scope of Accreditation. A list of accredited laboratories and their scopes of accreditation is available to the public on SCC web site at www.scc.ca. Accredited laboratories are deemed to have all of the following in order to produce competent results:

• Technically competent staff with the requisite skills and knowledge;
• The environment with the requisite facilities and equipment;
• The requisite procedures, and
• The requisite quality control.

2. The Standards Council of Canada formally recognises the establishment and maintenance of a quality system in the accredited laboratory which conforms to CAN-P-4D (ISO/IEC 17025) General requirements for the competence of testing and calibration laboratories. In accordance with Clause 2 of ILAC "Guidance for Accreditation to ISO/IEC 17025," the Standards Council of Canada also formally recognises that the accredited laboratory's quality management system meets the requirements of ISO 9001 and ISO 9002 under the following conditions:

• ISO 9001, when the laboratory engages in the design/development of new methods and/or develops test programmes combining standard and non-standard test and calibration methods; and
• ISO 9002:1994, when the laboratory only uses standard methods.

3. The accredited laboratory formally agrees to comply with the specific program requirements set out in (the) PALCAN Handbook and agrees to pay all fees associated with accreditation.

From PALCAN Handbook, Edition 3 - Program Requirements for Applicants and Accredited Laboratories, December 2001, © Standards Council of Canada.